Have I mentioned I’m really bad at keeping promises to myself? I’m sure I have.
Way back in 2013, I talked about rejoining Neopets, a game I played a lot in my childhood, and being “determined” to stick around. As I’m sure you can guess from the first sentence, that didn’t happen. Six years later, I’m on there again! This time, I didn’t lose my passwords because I kept them in a Word document. I confess it’s name to see so much age on my accounts. Of course, with the site being twenty years old, there are much older accounts than mine. Too bad I didn’t discover it when I was five. I started when I was around ten, so my very first account would be 14 or 15 years old by now. Darn it! Then again, ten-year-old me had very bad taste in usernames.
Anyway, as I do with most things, I did a little bit of research on what’s happened with the site lately. It still has a good user base, but I also found some things that were very unsettling, to say the least. Specifically, incidents of fraud and horrible customer service, some incidents dating back to when I was still a child. However, as I said in my last post about reviews, those kind of complaints are to be taken with a grain of salt.
There’s something in one particular review about Neopets on a website called Site Jabber that stuck out to me and prompted me to create this post.
Getting a million Neopoints is a difficult task on its own, and by just playing a few games, it could take well over a year to get that. If that’s the case, can anyone imagine trying to earn 50 million NP or 100 million NP for those Battledome weapons and other useful paintbrushes and potions? No. It was out of reach for probably 90% of players. Basically, anything that can make the game more useful or interesting for you is impossible to achieve so why bother?
That was why cheating was rampage.. because no one could make that many Neopoints legitimately.
This. Is. False!
Unlike our very depressing world, Neopets really is an equal opportunity place. In fact, new users have a much better head start now than new users when I was a kid. It is time-consuming, but that goes for any game you want to make a lot of progress in. Now, I never reached millions, but I did reach one million on Neopets some years with zero cheating done. In an unrelated game, I also made a million in that currency without cheating. It may not be possible to do everything a game has to offer, but it is possible to become “rich” in any virtual setting if you put in the time and effort. And if you don’t want to, no judgment. It’s a game. It’s supposed to be fun, not a struggle. But that’s not a reason to violate the site’s rules and complain when you’re rightfully banned for it.
This person is correct that getting a million neopoints (the currency of the website’s virtual world) is difficult, and it would take a long time if you relied solely on games. But games are not the only way to make neopoints. There are actually many guides written about this, one of the best by a user I admire named Jenesis. Her guide is old, but it’s still relevant, as it’s very informative and probably my favorite guide on the subject.
Basically, anything that can make the game more useful or interesting for you is impossible to achieve so why bother?
This particular part is the next thing that bothers me so much. First of all, if everything that would make the site better for you involves striking rich in virtual currency, that’s a personal problem, not the staff’s fault. I was “poor” for most of my time on Neopets, yet I never had a problem having fun with the site before other things took more of my interest. Years ago, there was website dedicated to stories of how players became so addicted to the site, it bordered on being akin to a drug to them (video game addiction). Even if everything that improve personal experience does require being rich, it’s not impossible. Again, it takes a lot of time and effort. It irritates me to hell when people insist because they can’t, or won’t, do something, it’s not possible for anybody.
This untrue review continues:
This once “free” game with some advertising became a massive bloat of ads and then started to ask you to pay for Neopets Premium. Then you had to pay for items and then Neopet clothes. Now, you probably have to pay for everything.
This review is from 2016, and the bold word makes it more evident this person is exaggerating. For starters, the game is still ultimately free. Neopets does have a premium subscription and while they do advertise it (like every site ever with a premium service!), it’s not mandatory. You don’t have to pay for items and clothing. Spending any amount of real money for Neopets is purely optional. It’s no different than free games with in-app purchases. Spending real money gives you an advantage, but it’s not necessary to play the game. There is nothing users playing for free can’t achieve that users who pay for the premium subscription can. And while ads are annoying (again, this applies to any site, not just Neopets), you don’t need their premium service to block the ads. An ad blocker will do just fine. I use AdBlock Plus in Firefox.
There is a feature called the NC (NeoCash) Mall, which only uses real currency, but again, it’s optional. There’s no need to spend your real money.
Some other complaints are about being banned for legitimate offenses, like buying NeoCash or Neopoints from outside sources. Their virtual currency is not allowed to be sold! Buying their currency outside of their website is on the user, not the staff, and they state in their rules it isn’t allowed. The only exception is their own merchandise, for obvious reasons.
I don’t doubt there are legitimate complaints because no company is perfect and there are cold people out there. But a lot of ban complaints seem to be about cheating or falling for scams. While I have some sympathy for the latter, most common scams on the site won’t get you banned so much as inconvenience you for a while if you fall for them. To get banned for falling for a scam rather than being the perpetrator of one, my best guess is the scam took place outside of Neopets and involved something along the lines of selling their currency or items, which, again, is not allowed. Perhaps this is where I’m being judgmental, but that seems like an easy scam to avoid falling for. If it’s outside of Neopets, don’t buy it.
I chose to spend some real money for the site (back when I was a regular player) because I liked it that much and I could. Heck, now that I’m returning again, I spent some real money. I paid for one month of their premium service, though I cancelled automatic renewal because I don’t yet know if I’ll want to continue with it. Spending money for Neopets isn’t different than spending money on other games. Look at The Sims! Their current iteration has twenty-six packs. Including the base game, that would total $560, and that’s just the PC version. At least, you don’t have to download Neopets on every computer you want to play it on! I can play Neopets on break at school!