I was sent a very interesting article this morning.
I knew it. I knew it. I absolutely knew it!
Really, what else could be expected when you have no option besides virtual possession of your buys? The user the article speaks about got the removed game back, but only after going through a big hassle to do it. EA did not want to give back that game. They basically only did it because that user was persistent. And as the article notes, other users had a similar problem.
If a company decides to pull your virtual purchases, you have to hope you’re stubborn enough to fight to get them back. Otherwise, you’re out of luck. This isn’t illegal. You have no real possession of that product. The extent of your ownership is a server you have to log into. The company can take them back whenever they want and if you don’t possess the energy for persistence, your only option is to get over it and move on.
Granted, it could’ve been much worse. This user lost one game. The server could’ve been hacked or shut down, meaning all their games would’ve been lost. Something tells me that story is somewhere on the horizon, and it’s getting closer.
Now, tell me again digital download only is the best.