11/1/2021 Update: As of Dec 1st, YNAB is increasing their pricing. Their year subscription will go from $84 to $99. I barely considered $85 worth it. $99 absolutely isn’t. I cancelled my subscription, though I will use YNAB until the day it expires for the assign feature. YNAB was a big bust for me. Oh, well.
Rarely do I prove myself wrong within a week’s time. That happens a lot, but rarely within a short time period.
Okay, not totally wrong. The YNAB software is still okay, though I find myself not really caring for their rule of “give every dollar a job”. Lately, I leave money to be assigned because I’ll move it sooner or later.
I’m referring to the YNAB community. That proved to be a bust. Of course, maybe my mistake was trusting Reddit. Yes, them.
The story here is YNAB, for a reason I’ll never understand, auto-imported the interest on one of my credit cards… two days late. I asked a question on the YNAB subreddit about why YNAB thinks the interest was unpaid for when that’s exactly what the credit card payment (that YNAB never auto-imported; I find that interesting) would cover.
Apparently, I should’ve spoken in kindergarten terms.
Every. Freaking. Answer to my question was made with the assumption 1) I couldn’t have possibly made the payment after the interest charge and 2) I was mad about it. “What the actual fuck” is an understatement. I was already on edge with this community because someone condescendingly asked if I’ll really not spend any money in two days (just because that’s beyond your capabilities doesn’t mean it’s beyond mine), and this event murdered any and all desire to be a part of this community. And of course, I was the bad person for finally snapping and getting frustrated over needing to repeat myself no less than ten times. Sheesh.
The real answer turned out to be YNAB can’t recognize charges like that. All charges are treated like I bought something. Why someone couldn’t say that and call it a day is beyond me.
Mint does this same thing, but worse. Mint takes away any charges after the payment from the payment. So, even if I put $200 on my credit card, if I charged $10 to it a week later, Mint will think that $10 came from the $200 payment and say I paid only $190.
That’s… that’s not how credit cards work. And people pay for these intellectually stupid apps?
Yes, they do, including me. Well, I said their customer service was great. You see what three years in retail did to me?
In the end, I fixed the problem myself, but it took me well over an hour to get it sorted. I ended up leaving a 1-star review on the Android app for the frustration. Maybe I should’ve asked customer service to start with.
I’ve gotten somewhat hooked on their videos and guides, and I’m interested in their book. I wish, however, their “inspirational” stories didn’t consist of people making over twice my salary and six figures. I’ve been homeless. My family lived on waffles and water one summer when I was a teenager. We lived in crap apartments all our lives. I am not inspired by people whose biggest problems in life amount to having too much money, and they needed YNAB to know how to plan their sixth vacation of the year.
Where are the stories about how YNAB helped someone living on less than $20,000 a year? Helped someone budget the tiny bit of spending money they have left after bills? Heck, I’m not a fan of teenage parent stories*, yet I’d prefer those to “we make $200K and don’t know what to do with ourselves”. Tell me how YNAB helped a college student from a poor background not live on ramen noodles.
(*I feel they’re “glossy”, to say the least; I recently read one from a woman who had her first child at age 13, and let’s just say I’m not a fan of the idea that 13-year-olds, or teens of any age, who don’t become parents are, ahem, immature. It does make me wonder if I missed out on something, though. I’ve never had the desire to be a parent, but I briefly had baby fever as a teenager. What? I’m human. I like praise and presents as much as everyone else.)
I’ll continue to use the software, but my very brief time with the community is done. At least, on Reddit. YouTube is rather good. I can’t believe I said that.